General Information

IIZASOFT respects the privacy of our customers, business partners and employees. We recognize the need for appropriate protections and management of your personal information that you provide to us. IIZASOFT has therefore established this Privacy Statement to assist you to understand what information we collect and how that information is used.

What personal information does IIZASOFT collect?

Personal Information is information that can be used to identify or contact a specific individual, such as a name, address, telephone number or email address. IIZASOFT may collect certain personal information from customers, business partners, employees and candidates for employment. IIZASOFT does not collect personal information when you visit IIZASOFT web sites unless you choose to provide such personal information.

On IIZASOFT web sites you can order products or services, download the products, register products, request information, subscribe to marketing or support materials, support, services and training, or apply for jobs at IIZASOFT. The types of personal information you provide to us on these pages may include name, address, phone number and/or e-mail address.

How at IIZASOFT we protect your personal and financial information

We process and protect your personal information by maintaining electronic, physical and procedural safeguards. We use computer safeguards such as data encryption; we enforce physical access controls to our offices and files; and we authorize access to your personal information only for those employees/agencies that require it to fulfill their job responsibilities in order to serve you better.

Should you ever have any concerns about the safety or possible misuse of information you have submitted on our website, please contact us by email at info@ iizasoft.com with details of your concerns.

Cancellation & Returns

You are allowed to cancel an order placed within one day of receipt of the same by the Website. In case of a cancelled order if the product/s has been delivered or if you cancel the order when the product has been shipped from our office and not delivered to you, new and unopened products in their original packaging are to be returned to avail if applicable , a refund minus shipping charges . IIZASOFT reserves the right to determine whether a package is fit for resale and therefore, returnable.

The Website reserves the right to cancel any order without any explanation for doing so, if it is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Website’s policy or for any other reason. However, the Website will ensure that communication of cancellation of an order is intimated within appropriate time to the concerned person and any applicable refund will be made within reasonable time.

We not provide refund or cancel the order IF you have purchased wrong item after delivery the products, Your system configuration not accepting software requirements.

If you have done the transaction through Credit Card, Debit Card or Netbanking refund process takes 15-20 days depends on your bank and this will be done through CCAvenue payment gateway company and through Paypal, DD, Cheque takes 5-10 days for the refund process.


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